Certifications

We are a fully-certified CISCO shop. Over the years, our work has earned us several certifications and memberships. You can view a partial list below. Tandem Transit LLC. Certifications

1. CCNA
2. CCNP
3. CCIE Routing Switching
4. CCIE Security
5. CCIE Service Provider
6. CCIE Voice (written)
7. ACME PACKET
8. LINUX

ADDITIONAL SUPPORT QUALIFICATIONS

TECHNICAL SKILLS

Router and Switch Products

  • Carrier and Core Router, CRS, GSR 12000 series, 10000 series, 7600 series, 7500 series
  • Distribution and Access Router, 3800, 3600, 2800, 2600 Series
  • LAN Switches, Catalyst 6513, 6509, 5000, 3550, ME 3400
  • WAN Switches, MGX 8850 (PXM1 & PXM45), MGX 8220

Security Products

  • Cisco PIX Firewall, ASA 5500, FWSM
  • Cisco VPN 3000 Series Concentrator and VPN client
  • Cisco Secure IPS, IDS, ACS
  • Checkpoint Firewall, Nokia IP650 checkpoint firewalls
  • RSA SecurID Authentication, Authenticators and Manager

Voice over IP

  • Cisco Callmanager, Unity, IPCC, MeetingPlace, Presence
  • Cisco Voice Gateway, Gatekeeper
  • Cisco IP phone 7960/7940/7920
  • Cisco BTS 10200 Softswitch
  • Nextone MSW/MSC, Clarent VoIP
  • Codec, H323, MGCP, SCCP, SIP
  • Wireless Network
  • Cisco WiSM, Wireless LAN Controller
  • Aironet 1100/1200/1300
  • Network Management, Monitoring and Testing
  • CiscoWorks, Netview, Optivity, HP Openview
  • Packeteer PacketShaper, Compuware Ecoscope
  • Sniffer, Ethereal (wireshark)
  • Agilent
  • Acme Packet Certified Professional Network Engineer (ACP-N)
  • Acme Packet Certified Support Engineer (ACP-S)

We follow the Net-ASSURE program

  • Performance and scalability benchmarking – performs tests based upon exact customer requirements - hardware and software revisions, configuration, call flows, registration frequency, etc. to determine the number of SBCs required for initial deployment or expansion, or to assess the impact of new software revisions, SBC feature utilization, revised call flows, etc.
  • Configuration optimization – conducts an exhaustive review of existing SBC configurations providing recommendations adhering to Best Current Practices to maximize performance, scalability and security

  • Method of Procedure (MOP) development – develops, tests and documents a step-by-step procedure that allows the customer to enable a new SBC software feature or upgrade with confidence

  • Customer program manager – supplies dedicated resource to manage all Acme Packet service activities including trouble ticket status reviews and communication, issue escalation, resolution action plan development and implementation, project-specific services coordination (network-wide configuration or software upgrades) and feature enhancement reviews

  • Certified interoperability testing – performs tests between Acme Packet SBCs and products from third party vendors and generates Interoperability Test Report